Insurance policy

Northcote Chiropractic is a small privately run practice, whose practitioners are covered by all or some of the major health insurers. Every insurer will have their own T&Cs and it is the client’s responsibility to contact their insurer to ensure that the practitioner and treatment type is covered under their policy before treatment is started or continuing recommended care.

Northcote Chiropractic and its staff cannot be expected to know or be responsible for understanding each of the different insurer’s policies and therefore cannot be held liable if your insurer doesn’t reimburse the full cost of your care.

Unfortunately, we are also unable to hold accounts for treatment covered under a client’s insurance and all payment needs to be settled at the time of the appointment and reclaimed by the client from their insurer. If your practitioner is on leave or unwell please check that the covering practitioner is also registered with your insurer, we cannot guarantee the replacement practitioner to always be registered with your insurer, please do not ask us to change the name of the practitioner or date as this is regarded as insurance fraud.

By undertaking any consultation or appointment at Northcote Chiropractic you agree to the above terms.